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The |
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CUSTOMS AT |
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All the
passengers coming from abroad and bringing goods in excess of the exempted
limit are required to pass through the red channel and discharge appropriate
customs duty. For details please visit
Baggage Rules. |
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EXPORT
CERTIFICATE: Passengers going abroad and carrying dutiable goods like
laptop, camera, gold jewellery, etc., of high value are requested to approach
the Customs before hand and obtain an Export Certificate which will be valid
for a period of one year so that when they return to India, no duty will be
charged in respect of the goods covered by the Export Certificate. It has been observed
that many passengers carry two laptops with them and face difficulties on
return to |
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Facilities extended by Customs: |
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Looking
into the requirement of the long journey the passengers undergo, various facilities
has been provided by the Customs, both in the arrival and departure halls. |
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A
waiting lounge facility has been provided in the departure hall. Considering the needs of the
passengers and the requirement separate counters have been provided for
speedy clearance of lady passengers, children, foreign nationals and senior
citizens. |
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All
efforts are made to clear the passengers expeditiously. |
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A
special counter with a uniformed officer is placed for helping and clarifying
the doubts of the passengers. |
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Separate
counters have been provided for gold and currency declaration. |
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The
passengers, over and above the free allowance, are guided to the Red Channel
for payment of duty and are being cleared within a short span of two to three
minutes. |
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The
applicable rules / regulations and facilities applicable to the baggage has
been displayed through signboards at three places in the Customs hall. |
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Additional Facilities: |
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Catering
to the requirement of the passengers whose baggage would not have arrived in
their flight a separate section as "Mis-handled Baggage
Section" is functioning round the clock to clear the mis-handled baggage
of the passengers. |
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Customs
officers working in Airport will always be in uniform displaying their name-plates
round the clock. |
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An
officer equal to the rank of Deputy Commissioner and who can hear the
grievances of any passenger
is also available round the clock. |
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Suggestion
Box is made available both in the Departure and Arrival Halls. |
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Intelligence
Officers will be in the Airport to check the misuse of the Green Channel by
unscrupulous or suspect passengers. |
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Further
Grievances / Complaints can be lodged with the Additional Commissioner
(Ph:27688258(O) or the Commissioner (Ph:22864739 (O) |
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Other Agencies: |
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Bangalore Customs are also working with other
agencies like Airport Authority of India, CISF, Immigration. The contact telephone numbers of these
agencies are given below: |
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1 |
Customs |
080-22001404 |
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2 |
Airport
Authority of |
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3 |
CISF |
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4 |
Immigration |
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ORGANIZATIONAL CHART OF INTERNATIONAL AIRPORT |
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1 |
Shri K.V.V.G.DIWAKAR,
I.R.S., Phone
No.080-27688258 |
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2 |
Shri Phone
No.080-22001402 E-Mail
ID : Omprakash.Omprakash@icegate.gov.in |
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3 |
Shri V.
SIVASUBRAMANIAN, I.R.S., Phone
No.080-22001402 E-Mail
ID : vsiva.subramanian@icegate.gov.in
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4 |
Shri S.S.NAKUL,
I.R.S., Phone
No.080-22001402 |
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