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17/11/2019 08:08:27am

OMBUDSMAN - BENGALURU CUSTOMS ZONE

INDIRECT TAX OMBUDSMAN


GET YOUR CUSTOMS, CENTRAL EXCISE & SERVICE TAX
GRIEANCES RESOLVED THROUGH


Ombudsman can be approached regarding:


(a)   Any delay in :

o      registration of tax payers

o      the sanction of refunds or rebate

o      adjudication

o      giving effect to Appellate orders

o      release of seized books of account & assets

(b)  Non adherence to :

o      the principle of 'First come First Served' the or rules prescribed for disbursement of drawback

o      the administrative instructions and circulars issued by the Central Board of Excise & Customs

(c) Non acknowledgement of letters or  documents sent to the department:

o    Ombudsman can receive complaints from taxpayers and facilitate their settlement by agreement, through conciliation and mediation or if required by passing an award.

o    Complaint can be filed in writing to the Ombudsman having jurisdiction over that office by any person himself or through his authorized representative.  Complaint   made through electronic means must be followed by submission of signed printout


For complete Indirect Tax Ombudsman guidelines and procedures please visit:

http://www.cbec.gov.in/resources//htdocs-cbec/it-ombud/it-ombudsman-guidelines.pdf

 

INDIRECTTAX OMBUDSMAN BENGALURU OFFICE


Office of the Indirect Tax Ombudsman, Bengaluru, Ministry of Finance, Department of Revenue,
7th Floor , 'A' Wing, Kendriya Sadan, 2 B Block, Koramangala, Bengaluru - 560 034
Name & Designation E-mail Telephone (STD : 080)
Ms. Shobha L. Chary ombindt-cexblr1[at]gov[dot]in 25522358(O),09916272225(M),            Fax: 25520176

 

Office of the OMBUDSMAN Bengaluru

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